Answers
What is the benefit of setting up an account?
Creating an account with LeapFrog SchoolHouse allows us to make your shopping experience even more convenient. You will enjoy a faster, easier checkout by allowing us to pre-fill your shipping and billing information during the checkout process. Each time you come back, simply log in to your account for a great shopping experience.
How do I change my password?
To change your password, begin by going to My Account. If you haven't already signed in, you'll be asked to sign in with your e-mail account and current password. If you've forgotten your password, just click on "If you've forgotten your password, please click here", and we'll e-mail it to you right away. For more information on forgetting your password in checkout, please read below.
After you've signed in to your account, you will come to a screen with options to edit your password and account information. Click on the Edit button next to your password and select a new password. Passwords require a minimum of 6 alphanumeric characters
If I misplace my password, how do I retrieve it?
In the event that you forget your password, LeapFrog SchoolHouse offers an easy-to-use retrieval process. Click on the Forgot your password? link and you can have a new temporary password e-mailed to you immediately.
How do I update my account information?
To update your account information go to My Account and log in with your email address and password. You will automatically be taken to your account profile. Here you may update your name, email address, password, phone, billing and shipping address and credit card settings.
How do I update my school address?
To update your school address go to My Account and log in with your email address and password. You will automatically be taken to your account profile. Here you may update your name, email address, password, phone, billing and shipping address and credit card settings.